Sunday, June 14, 2015

Service Now online training

welcome to service now online training

ServiceNowOnline Training is conducted by KBS Training Institute. KBS Training Institute is the Best Online Training in all over the world especially they are very popular in ServiceNow Online Training. KBS Training Institute provides classroom, online and corporate training across the universe.  We will provide fast track and weekend training. We will support the scholars and employees after the training also such as resume preparation, mock interviews, 24/7 trainer support through online, lab facility, doubts clarification and etc.

ServiceNow Definition

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. We focus on transforming enterprise IT by automating and standardizing business processes, transforming IT's relationship to its customers, and consolidating IT across the global enterprise. Organizations deploy our service to create a single system of record for enterprise IT, lower operational costs, and enhance efficiency. Additionally, our customers use our extensible platform to build custom applications for automating activities unique to their business requirements.

Servicenow Course Objectives:

v  Explain Service-Now.com key features and benefits.
v  List the high-level setup steps for the mandatory dependencies.
v  Understand core Service-Now.com applications and modules.
v  Understand the high-level process involved in implementing Service-Now.com ITSM
v  platform (post-mandatory-dependency-implementation)
v  Describe how the out-of-box Self-Service Application pages display.
v  Describe options for configuring Self-Service Application Initial Landing Pages.
v  Explain how to verify the initial implementation.
v  Describe which major ITIL/ITSM features are supported by Service-Now.com, including multi-currency price list support.
v  Create a basic request, move to change and problem, and create a knowledge-base entry.
v  Explain the source of ticket types used in Service-Now.com.
v  Create and maintain SLAs.
v  Create and maintain Service Catalog.
v  Describe the main features and functionality of Service-Now.com Applications


About the Servicenow Course: 

ServiceNow course gives applicants a combination of instructor led lecture and hands on experience implementing Service-Now.com cloud-based ITSM platform. Service-now.com training course covers the underlying architecture, implementation planning considerations, technical components, and implementation tasks essential for a Service-Now.com ITSM implementation project. Along with implementation tasks and details, the above course provides a detailed overview of Service-Now.com mandatory dependencies, enabling candidates to understand the entire scope of a Service-Now.com ITSM implementation project. Through lecture, hands-on exercises, demonstrations,  team activities, and classroom discussions, candidates gain an understanding of the scope of a Service-Now.com ITSM implementation project, including: implementation tasks, ITIL/ ITSM processes, configuring the UI and out-of-box applications, setting up Self-Service, managing Service Catalog, managing Tickets (Request, Incidents, Change and Problem) along with Knowledge Base, setting up and maintaining users, adding CIs (Configuration Items) to the CMDB, customizing messages and prompts, using workflow, reports, BSM (Business Service Map) and email notifications, integrating with legacy systems, LDAP and external web-services, and running Mid server (Discovery.)

For more information Contact US:
Mythrivanam Backside,
Ameerpet, Hyderabad-18.
Mail : info@kbstraining.com
kbstraininghyd@gmail.com
Phone : +919848677004
Web site: http://www.kbstraining.com/servicenow-training.html

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